Harriet Hankin is the President and an owner of CGI Consulting Group, Inc., a benefits design consulting and administration company. Since joining CGI in 1985, she has been instrumental in helping grow the company from a dozen employees to being a recognized leader in unique and creative benefit solutions. Prior to joining CGI, Harriet was Director of Corporate Benefits for Aramark, a worldwide, diversified management company, and Manager of Compensation and Benefits for Provident National Bank.
In this volume, Hankin focuses attention on “five sweeping trends that will shape your future.” She devotes a separate chapter to each and includes a “virtual timeline” which lists several generations and indicates the key influences on each:
Then, in Part II, Hankin examines the impact of the five major emerging workforce trends on human resources, specifically, the impact on HR policies and procedures, recruiting, compensation and benefits, and learning and training. Her proposed “Formula for the Future” stresses flexibility, respect, and “tons of communication.” In an Appendix, she provides a survey that helps decision-makers in all organizations to prepare themselves for “the new workforce.” Hankin offers an analysis of how and why each generation has been influenced by its predecessors as well as by events within its own portion of the “virtual timeframe.”
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