Order-to-cash ( customer relations. More broadly, it is a more efficient way to think about linkages and how those linkages work in your organization.
Managing the sales order process means ensuring orders are delivered on time, payment is collected quickly, and revenue recognition conditions are met. For large companies this involves thousands of transactions a day. Last-minute orders, incorrect changes to master data, and inappropriate returns can result in thousands of dollars in lost revenue. Even small mistakes, such as over-extended credit and incorrectly recorded receivables can add up and cause serious concern when financial statements are reviewed. Identifying and stopping mistakes is the challenge.
An effective order-to-cash process is a strategic priority when it comes to improving the bottom line. Process Value Management provides rules-based order-to-cash processing which optimizes workflow to reduce costly errors, decrease receivables and DSOs, increase collections, and enhance customer experience. Additionally, automating the order-to-cash process can create millions of dollars in savings by lowering the number of touch points involved at each step of the process.